CONTACT
Request assistance
Contact information and order details that help us respond efficiently.
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Customer support
Email: support@8bitido.shop
Phone: 704-540-8640
Support availability: Weekdays 9 AM to 5 PM
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 2574 Concord St, Colorado Springs, Colorado, 80907, United States.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Business information
Legal operator: 8bitido
Business address: 2574 Concord St, Colorado Springs, Colorado, 80907, United States
Storefront: 8bitido.shop
Store operator
8BitDo is an online store operated by 8bitido. The official storefront is 8bitido.shop.